Good to know
Anyone who holidays at Villa Melitta is in search of freedom and values their independence. As a result, guests do what they like, as and when they like. They look after themselves and are completely autonomous – it’s home from home, but at the same time a holiday.
Services included
- Reserved parking space in front of the building
- Room cleaning (final clean included in the price)
- Towels - these are changed by cleaning staff after a few days following consultation with guests as regards their requirements.
- Bed linen – changed weekly (for stays longer than a week)
- WiFi
- Smart check-in with code
Check-in / check-out
Your holiday apartment is ready from 15:00 on the day of arrival. Please let us know if you are going to arrive after 21:00. On the day of departure, check-out is at 10:00. Late check-out is possible depending on availability.
Rubbish disposal
For the sake of the environment, we separate our waste. We separate glass, metal, plastic, paper, organic and residual waste, the bins for which can be found in the wooden hut below the house.
Additional cleaning
An extra clean can be booked on request or requested spontaneously for a surcharge of 50 EUR. Bed linen can also be changed on request - for an extra charge of 10 EUR per person.
Non-smokers welcome
In Villa Melitta we have a no-smoking policy, except on the balcony.
Quiet time
23:00 – 7:00 Thanks very much!
Drinking water
In San Vigilio we are surrounded by mountains and natural springs meaning that the best spring water flows straight from the tap. What a great way to save on plastic!
Pets
Dogs and cats are permitted on request. Surcharge: 10 EUR per pet per day with a max. of 80 EUR per pet per stay.
Secure booking
The data you will communicate us when booking will be protected by a secure connection.
Protected privacy
Your data is used only to guarantee the reservation.
Children
Children under three years stay for free; they are not to be calculated when booking but we kindly ask you to inform us if there are any.
Cancellation Policy
The cancellation does not involve penalties if made within seven days from the check-in date.
For the refund of the amount paid, we charge a small cancellation fee of 10 Euros.
If the cancellation is made after the seven days before check-in, the amount paid upfront will be withheld.
Payment method: credit/debit card.
To confirm the reservation, a payment of 30% of the booking amount is required.
The remaining amount will be charged on the same card on the day of arrival. Make sure that on the day of check-in the card is valid and the balance amount is available.